January, 23. 2025

Marriott Al Jaddaf
Dubai, UAE

S350Talks. Loyalty & CX World'25

Event summary
WHAT
Join us for the eagerly awaited 2nd Edition of S350Talks. Loyalty & CX World'25, where industry leaders from various sectors come together to explore the latest trends in Loyalty Marketing, Customer Experience (CX), Employee Experience (EX), Customer Service, Digital Transformation, and more. This premier event will focus on innovative CX strategies, emerging technologies like Digitalization and Automation, and best practices aimed at elevating your organization’s Customer Loyalty, CX and EX initiatives.

Get ready for a dynamic agenda featuring insightful presentations, engaging panel discussions, and keynote addresses from globally recognized experts, panelists, and moderators. Connect with specialists from around the world, forge valuable partnerships, and gain essential insights through networking opportunities and knowledge-sharing sessions. Don’t miss out—join us!
AGENDA
  • Global loyalty market trends vs MENA region.
  • Customer Experience Management
  • Employee Experience
  • Tools and solutions.
  • Cross-industrial cases.
Event presenters are the nominees and winners of the regional and global Loyalty & CX Awards competitions.
INSIDE
  • 7 hours of insights from market experts, presenting different countries and regions.
  • Knowledge exchange and active networking.
  • Demo zone (CRM, analytics, communications and etc.).
  • The Global Loyalty & CX Awards ceremony - http://loyaltyglobeawards.com/ (entry deadline - January, 10 2025).
Speakers
Agenda
Attention! Performance timings are preliminary and may be a subject to change.
Vlad TREVES
Founder @ Spectrum350
Amit AMBEKAR
Head of Marketing, Loyalty, CE & CX @ BMA International
Ali Bin Zayed Al FALASI

Senior Manager Corporate Loyalty @ Emarat - Emirates General Petroleum Corporation (UAE)

Moderator:
Vlad TREVES, Founder @ Spectrum350


Helen SIVENKOVA

Head of KasperskyOS Marketing @ Kaspersky (Russia)

Anton BESSONOV

Design Thinking and Client Experience Strategist @ Design Thinking Center
Moderator:
Nizar Al QABBANI
Podcast Co-Host @ Loyalty BI Arabi
Kowshik BHATTACHARJEE
Head of Service Excellence @ Medcare Hospitals & Medical Centers (UAE)
Maksim SHILOV
Partner @ Re:Actor (Malaysia)
Moderator:
Paula THOMAS, Founder and CEO @ Let's Talk Loyalty & LoyaltyTV
Media Partners
AND sponsors
Marriott Hotel Al Jaddaf, Dubai offers a 5-star hotel experience in the heart of downtown. Close to iconic attractions like Burj Khalifa, the Dubai Mall and an array of businesses, our family friendly hotel is ideally located for both business travelers and those vacationing in the UAE.

Marriott Al Jaddaf, UAE

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REgister on Event
Participation in event for "client side" companies (retail, telco, financial sector, real estates and services) is free of charge. Register your details here and we will contact with you soon.
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