20 October 2025

S350 Loyalty Talks. Vol1 - "Does your business need loyalty program?"

in5 Tech, Dubai (UAE)
Loyalty programs are one of the most powerful tools for driving repeat business — but they’re not for everyone. In fact, some companies invest heavily in building loyalty platforms only to find little or no return. Why? Because not every business model benefits equally from loyalty mechanics.

At this session, we’ll explore:
  • When loyalty programs don’t work — businesses with low purchase frequency (furniture, real estate), one-off service providers (weddings, funeral services, legal support), or ultra-commoditized products with limited customer choice.
  • Hidden costs of running loyalty programs — tech, analytics, communication, and reward budgets.
  • Alternative strategies — what companies can do to build long-term customer trust without points, discounts, or gamification.
  • Case studies — who got it right, and who wasted millions.
  • 5
    experts
    Loyalty marketing, Customer eXperience and Employee eXperience experts
  • 3
    hours
    Of deep insights from market experts and networking with colleagues
  • 50
    attendees
    C-Level and V-Level retail, e-com, telecom, banking and insurance market executives
Advantages of Participation
Don't miss an opportunity to:
  • Explore Critical Industry Trends
    Dive deep into the most pressing topics shaping the Loyalty marketing and Customer eXperience landscapes, ensuring your participation delivers unparalleled value.
  • Gain Exclusive Insights
    Learn from industry-leading brands that lead in Loyalty Marketing, Customer eXperience, Employee Experience, setting the standard for excellence.
  • Consult with Industry Leaders
    Get direct access to experts and receive personalized answers to your most challenging questions in a collaborative environment.
  • Engage in Dynamic Learning
    Immerse yourself in high-impact keynote sessions, expert-led panels, and compelling live case studies that promise to inspire and inform.
  • Expand Your Professional Network
    Forge meaningful connections and enhance peer-to-peer learning with an expansive audience, broadening your horizons and opportunities.
  • Equip Yourself for Success
    Depart event armed with actionable strategies to enhance your loyalty and customer experience initiatives, driving real results.
Invited Presenters
  • Vlad TREVES
    Founder @ Spectrum350 (UAE)
    • Ex. Cross-industry CX, CRM & Loyalty Leader @ ORACLE
    • Ex. CEO, Advisory Board Member @ Loyalty Marketing Consulting Group
    • Ex. CMO, CSO @ Cosmic Bowlings
    • Ex. COO @ Rosinter Restaurants
  • Suryaveer SINGH
    Head Loyalty, CRM & Data @ ENOC (UAE)
    • Ex. Head of Loyalty @ ENOC
    • Ex. Loyalty Marketing Manager @ Al Tayer Group
  • Sakeb RASHID
    Director of CRM & Digital Strategy @ Bright Insights Consulting (UAE)
    • Ex. Digital Customer Experience Lead - Loyalty & Retention @ Starbucks Coffee Company MENA
    • Ex. Head of Loyalty Carrefour UAE @ Majid Al Futtaim
    • Ex. Insights Manager @ Aimia
  • Incognito
  • Incognito
  • Nizar AL QABBANI
    Co-Founder @ Loyalty Jar / Podcast host @ Loyalty BI Arabi (UAE)
    Meeting moderator
Event Agenda
20 October 2025, Monday
~ We're working over event agenda and will publish it soon ~
Request An Invitation
Title
Company Type / Industry
Participation Type
You may offer any person / expert you would like to listen on event and we will invite guests who will be most often named
Spectrum350 Community Membership
You agree to our Terms and Conditions
WHO IS

  • Bright Insights Consulting (UAE)
ALREADY

  • ENOC (UAE)
ONBOARD

  • Loyalty Jar (UAE)
(updated 01.10.25)

  • Spectrum350 (UAE)
Partnership and Sponsorship Advantages
  • -1-
    Building Trust
    Companies have a limited number of opportunities to establish trusting relationships with current and potential clients. Participating in industry events can accelerate this process. Attending our event will open up numerous unique opportunities for you, but sponsoring the event will help you stand out from the crowd of competitors and connect with the audience.
  • -2-
    Targeted Marketing
    Our event will gather in Dubai a unique professional audience. As the event organizer, we will do everything possible to ensure you gain maximum benefit from your participation by providing access to your potential clients.
  • -3-
    Lead Generation
    Most attendees at the event possess a wide network of professional contacts with similar interests. Sponsoring the event is an opportunity to showcase your product or service directly to the participants, as well as a chance to be recommended to their contacts.
  • -4-
    Media Exposure
    Our event supports a wide range of traditional and digital media partners, which will help disseminate information about the event and partners to all interested parties, ensuring extensive media coverage of the activity.
  • -5-
    Brand Recognition and Acknowledgment
    Placement of your logo on website, invitations, tickets, and in the electronic newsletters of the event organizers will increase awareness of your brand. Sponsoring our event is an opportunity to stand alongside the brightest brands that are keynote presenters of the event and winners of The Loyalty & CX Awards Gulf competition.
  • -6-
    New Sales and Partnerships
    Our event will provide you with an opportunity to present your product. Consider offering attendees a limited-time offer or special discount for attendees. Participation in the event is a chance to exchange contacts and form business relationships with other sponsors, suppliers, partners, and participants.
  • -7-
    Product Familiarization
    Regardless of how long you’ve been in the market, presenting your product to the audience at the event is an excellent way to "test the waters" before investing in a larger marketing campaign or expanding production. Consider offering trial products to participants in exchange for honest feedback. This will provide you with valuable insights and allow you to make necessary adjustments to your product.
  • -8-
    Contacts
    Access to the list of event participants can be the most valuable asset for a sponsor. We are ready to send your proposal directly to our guests' inboxes. Don’t miss your chance!
Our Valued Partners
For Media Partnership and Sponsorship Options
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Event Venue

in5 TECH
King Salman Bin Abdulaziz Al Saud Street,
near Tram Station and Cordoba Residence
— Dubai — UAE